Our Privacy Policy
Legal Information
Healthcare Communications UK Limited is committed to protecting and respecting your privacy.
This Privacy Policy sets out the basis on which any personal data We collect from You, or that You provide to Us (in relation to You only and not Your customers or clients), will be processed by Us. Please read the following carefully to understand Our views and practices regarding Your personal data and how We will treat it.
INFORMATION WE MAY COLLECT FROM YOU
We may collect and process the following data about You:
Information You give Us. You may give Us information about You by filling in forms on Our website or our mobile application and any other website which We use to provide any of the Service (Site) or by corresponding with Us by phone, e-mail or otherwise. This includes information You provide when You register to use Our Site, subscribe to our Service, open an account with Us, place an order for Credits and when You report a problem with Our Site or Our Service. The information You give Us may include Your name, address, e-mail address and phone number, personal description and photograph. Information We collect about You. With regard to each of Your visits to Our Site We may automatically collect the following information: technical information, including the Internet protocol (IP) address used to connect Your computer to the Internet, Your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; information about
Your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from Our Site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call Our customer service number.
COOKIES
Our Site may use cookies to distinguish You from other users of Our Site. This helps Us to provide You with a good experience when You browse Our Site and also allows Us to improve Our Site.
USES MADE OF THE INFORMATION
We use information held about You in the following ways:
Information You give to Us. We will use this information:
to aggregate survey results and provide reports to Our Customer that has provisioned the survey via the mobile application or website.
Information We collect about You. We will use this information:
to administer Our Site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
to improve Our Site to ensure that content is presented in the most effective manner for You and for Your computer;
to allow You to participate in interactive features of the Service, when You choose to do so;
as part of Our efforts to keep Our Site safe and secure.
Information We receive from other sources. We may combine this information with information You give to Us and information We collect about You. We may use this information and the combined information for the purposes set out above (depending on the types of information We receive).
DISCLOSURE OF YOUR INFORMATION
We may share Your personal information with any member of Our group, which means Our subsidiaries, Our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006. We may share Your information with selected third parties including: Business partners, suppliers and sub-contractors for the performance of any contract We enter into with them or You.
Analytics and search engine providers that assist Us in the improvement and optimisation of Our Site.
If We are under a duty to disclose or share Your personal data in order to comply with any legal obligation.WHERE WE STORE YOUR PERSONAL DATA
The data that We collect from You is stored in the United Kingdom (UK) and may be transferred to, and stored at, a destination anywhere inside the European Economic Area (EEA). We will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy.
All information You provide to Us is stored on Our secure servers. Where We have given You (or where You have chosen) a password which enables You to access certain parts of Our Site, You are responsible for keeping this password confidential. We ask You not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although We will do our best to protect Your personal data, We cannot guarantee the security of Your data transmitted to Our Site; any transmission is at your Own risk. Once we have received Your information, We will use strict procedures and security features to try to prevent unauthorised access.
YOUR RIGHTS
You have the right to ask Us not to process Your personal data for marketing purposes. Healthcare Communications UK Ltd will not process your data for marketing purposes by default. You can also exercise the right at any time by contacting Us at enquiries@healthcomm.uk.
ACCESS TO INFORMATION
The Act gives You the right to access information held about You. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet Our costs in providing You with details of the information We hold about You.
CHANGES TO OUR PRIVACY POLICY
Any changes We may make to this Privacy Policy in the future will be posted on this page. Please check back frequently to see any updates or changes to this Privacy Policy.
CONTACT
Questions, comments and requests regarding this Privacy Policy are welcomed and should be addressed to enquiries@healthcomm.uk.